Contact Us
We value feedback from the crypto trading community. Whether you have questions about funding rates, spot a data issue on the terminal, want to suggest new features, or have business inquiries, this page explains how to reach us and what to expect.
Report a Data Issue
If you notice incorrect or stale funding rate data, missing exchange coverage, or display issues on the Funding Alerts terminal, please let us know. Accurate data is the foundation of our platform and we take data quality seriously.
When reporting a data issue, please include:
- The specific asset and exchange affected
- What the terminal shows vs what the exchange shows
- The approximate time you noticed the discrepancy
- A screenshot if possible
Feature Requests
We are building Funding Alerts based on what traders actually need. If there is a feature you would like to see — additional exchanges, new data types, alert systems, API access, or interface improvements — we want to hear about it.
Business and Advertising Inquiries
For advertising, partnerships, sponsored content, or other business opportunities, reach out through the methods below. We work with crypto projects, exchanges, and trading tools that align with our mission of providing transparent, educational funding rate data.
How to Reach Us
Email: contact@fundingalertss.com
We aim to respond to all inquiries within 48 hours. Data issues are prioritized and typically addressed within 24 hours.
What We Cannot Help With
Funding Alerts is an educational data platform. We do not provide:
- Personal financial advice or trading recommendations
- Account support for any cryptocurrency exchange
- Technical support for third-party trading tools
- Legal or regulatory guidance
For exchange-specific issues (account access, deposit/withdrawal problems, trade disputes), please contact your exchange directly.
Privacy
Any personal information you share with us (email addresses, names) is handled in accordance with our Privacy Policy. We do not sell or share your contact information with third parties.